Rules of the scandiland.pl online store

By concluding a contract between the Buyer and the Seller

Pracownia Stolarska Denis Gajzler,

Czechy 266, 98-220 Zduńska Wola, Poland PIN 829-171-71-60

The following regulations and relevant legal provisions apply.

  1. Definitions
    1. Postal address – first and last name or name of institution, location in city, postal code and city name.
    2. Address for shipping, complaints and returns:
      Pracownia Stolarska Denis Gajzler,
      Czechy 266, 98-220 Zduńska Wola, Poland
    3. Contact details:
      Pracownia Stolarska Denis Gajzler,
      Czechy 266, 98-220 Zduńska Wola, Poland
    4. delivery – type of transport service with the definition of the carrier and transport costs.
    5. proof of purchase – invoice, note or receipt issued according to the law on value added tax of March 11, 2004 as amended and other applicable laws.
    6. Product card – a single store sub-page containing information on a single o.
    7. customer – an adult person with full legal responsibility, a legal person or an organizational unit without legal personality but having legal capacity, who makes a purchase from the seller directly related to his business or professional activities.
    8. civil code – the law on the civil code of April 23, 1964, in its modified version.
    9. code of good practice – a set of rules of conduct, in particular the ethical and professional standards referred to in article 2, paragraph 5, of the law on the fight against unfair competition. 5 of the law on the fight against unfair commercial practices of August 23, 2007, as amended.
    10. consumer – an adult individual with full legal capacity, making a purchase that is not directly related to their commercial or professional activities.
    11. shopping cart – a list of products formed from the products offered in the store based on the Buyer’s choices.
    12. Buyer – both consumer and customer.
    13. Place of delivery of object – postal address or collection point indicated by the Buyer.
    14. Moment of delivery of object – the moment when the buyer or a third party entrusted by him with the removal takes possession of the object.
    15. payment – the method of payment for the subject of the contract and the delivery indicated when ordering.
    16. consumer law – the consumer rights law of 30 May 2014.
    17. product – the minimum, indivisible quantity of things that can be ordered, which is given in the Store as a unit of measurement to determine its price (price/unit).
    18. Object of the contract – products and delivery which are the subject of the contract.
    19. Object of delivery – the object of the contract.
    20. Collection point – Place of delivery of the object which is not a postal address, indicated in the list made available by the Seller in the Store.
    21. Object – a movable thing which can be or is the object of the contract.
    22. Store – an online service available at: scandiland.pl through which the buyer can place an order.
    23. Seller :
      Pracownia Stolarska Denis Gajzler,
      ul.Tymienice 54 B, 98-220 Zduńska Wola, Poland
      FOREIGN BANK ACCOUNT: Denis Gajzler IBAN number: PL 94 2490 1057 0000 9902 9716 1514
      SWIFT/BIC Code: ALBPPLPW
      PAYPAL: denis.gajzler@o2.pl – additional costs (commission) 20 euros
    24. system – a set of computer devices and software that cooperate, providing processing and storage, as well as sending and receiving data through telecommunication networks by means of a terminal device appropriate to the type of network, commonly called Internet.
    25. lead time – the number of hours or working days indicated on the product card.
    26. Contract – a contract concluded off-premises or at a distance within the meaning of the law on consumer rights of 30 May 2014 for consumers and a sales contract within the meaning of article 535 of the law on the civil code of 23 April 1964 for buyers.
    27. defect – both a physical defect and a legal defect.
    28. Physical defect – non-conformity of object sold with the contract, in particular if the object:
      1. does not have the properties which an object of this kind should have due to the purpose specified in the contract or resulting from the circumstances or the purpose;
      2. it does not include characteristics of which the seller has assured the consumer of the existence,
      3. is not suitable for the function of which the consumer informed the seller when concluding the contract, and the seller has not raised any objections to this purpose;
      4. it was delivered to the consumer in an incomplete state;
      5. in the event of incorrect assembly and commissioning, if these actions were carried out by the Seller or by a third party for whom the Seller assumes responsibility, or by the Consumer who acted in accordance with the instructions received from the Seller;
      6. it does not have the properties that have been guaranteed by the producer or his representative or the person who introduces a product on the market of his professional activity and the person who, by affixing his name, trademark or other distinctive sign to the the object sold, presents itself as the producer, unless the seller was not aware of these guarantees and that, judging reasonably, he could not have known them or they could not have influenced the decision of the consumer to conclude the contract, or that their content has been corrected before the signing of the contract.
    29. legal defect – the situation in which the object sold is the property of a third party or is charged with the right of a third party, and also whether the restriction on the use or disposal of the object results from the decision or judgment from a competent authority.
    30. order – a declaration of intent by the buyer made through the Store and specifying:
      1. has. the type and quantity of the object
      2. the type of delivery
      3. the type of payment
      4. the place of issue
      5. buyer data
        … and aimed directly at the conclusion of a contract between the buyer and the seller.
  2. Terms and conditions
    1. The contract is concluded in French, in accordance with Polish law and these general conditions.
    2. The place of issue of the objects does not have to be on the territory of the Republic of Poland.
    3. Third Parties Seller is obligated and undertakes to provide services and goods free from defects.
    4. All the prices indicated by the seller are expressed in euros and are gross prices (VAT included). Product prices do not include the cost of delivery.
    5. Any delays are calculated in accordance with Article 111 of the Civil Code, which means that a delay of days ends at the end of the last day, and that if the start of a delay is an event, the calculation does not hold. regardless of the day the event occurred.
    6. The confirmation, availability, recording, securing of all material provisions of the contract in order to obtain access to this information in the future takes the form:
      – confirmation of the order by sending to the e-mail address indicated: order, invoice, pro-forma, information on the right of withdrawal from the contract and a form for withdrawal from the contract;
    7. The seller informs about the known guarantees granted by third parties for the products offered by the store.
    8. The Seller does not collect any costs for communication with him by means of the technique of distance communication, and the Buyer bears the costs up to the amount resulting from the agreement concluded with a third party providing him with a particular service allowing the remote communication.
    9. The seller ensures that the buyer using the system to operate the store correctly in the following browsers: Internet Explorer version 8 or later, FireFox version 10 or later, Chrome version 10 or later with the latest versions of JAVA and FLASH installed , on screens with a horizontal resolution higher than 1024 px. The use of third-party software that affects the operation and functionality of Internet Explorer, FireFox and Chrome browsers may affect the correct display of Store, so to obtain full functionality of the Store, all such software must be disabled.
    10. The buyer can take advantage of the store’s option to store their data to facilitate the process of placing another order. To this end, the Buyer must provide a login and password necessary to access his account. The login and password are a string of characters determined by the Buyer, who is required to keep them secret and protect them against unauthorized access by third parties. The buyer can at any time consult, correct, update the data and delete his account in the Store.
    11. seller respects the code of good practices.
    12. Payment cards
  3. The payment card operator is PayPro SA Agent Rozliczeniowy, ul. Kanclerska 15, 60-327 Poznań, registered in the Register of Entrepreneurs of the National Court Register maintained by the Poznań District Court, 8th Commercial Division of the National Court Register under number KRS 0000347935, NIP 7792369887, Regon 301345068.
  4. Conclusion of contract and execution
    1. Orders are possible 24 hours a day.
    2. In order to place an order, the Buyer must perform at least the following actions, some of which may be repeated several times:
      1. add the product to the basket;
      2. select the type of delivery;
      3. choose the type of payment;
      4. the choice of the place of delivery of the objects
      5. place and confirm the order in the Store
      6. the conclusion of the contract with the consumer takes place when you place an order.
    3. the fulfillment of the consumer’s order takes place after crediting the payment to the seller’s account, which should take place within 7 days of the order, unless the consumer has been unable to perform the contract without fault on his part and that he informed the seller. Orders not paid after 7 days are automatically deleted.
    4. The conclusion of the contract with the customer takes place when the seller accepts the order, about which he informs the customer within 48 hours of the order.
    5. The object of the contract is sent within the period indicated on the product sheet, and for orders made up of several products within the longest period indicated on the product sheets. The time begins to run when the order is completed.
    6. The object of the contract is sent, together with a sales document chosen by the Buyer, by a delivery method to the place of delivery indicated by the Buyer in the order, together with the attachments referred to in § 2 point 6b.
    7. receipt of delivery Upon delivery of your order, please open the package to check the condition of the products. If you do not collect the package personally, please ask the person in charge of collecting it to carry out this verification. If there is a problem, please write a damage report or mark the package at the courier as damaged (ask the courier to leave a confirmation) then contact our customer service as soon as possible.Do not sign the delivery document if your order arrived damaged. Signing the receipt without reservation will not give rise to any complaint.

      Article 545 §2 of the Civil Code In the event that the item sold is sent to its destination by the carrier, the buyer is required to examine the shipment at the time and in the manner accepted for such shipments; if he finds that during transport there has been loss or damage to the item, he is required to take all necessary actions to determine the liability of the carrier.

      Transport Act Art. 76 Acceptance of the shipment by the authorized person without reservation causes the extinction of rights in the event of loss or damage.

      If delivery to the customer is not successful due to the customer providing an incorrect or incomplete delivery address, a new delivery will only be attempted if the customer bears the direct costs of a new shipment. The costs of the return shipment to us are also the responsibility of the buyer. These costs correspond to the shipping costs agreed upon conclusion of the contract. The same applies to non-acceptance/receipt of the product.

      Delays in delivery and service caused by force majeure and extraordinary and unforeseeable events, which Scandiland cannot prevent even with the greatest care (this applies in particular to strikes, wars, official or judicial orders and to cases of incorrect or inappropriate clean delivery despite adequate security operations), Scandiland is not responsible for this. Delivery will then be postponed for the duration of the event.

  5. Right to retract
    1. The consumer has the right to withdraw from the contract concluded at a distance, without giving any reason. The seller will not reimburse the cost of delivery to the buyer (service provided).
    2. The withdrawal period for the distance contract is 14 days from the date of receipt of the object, and to meet the deadline it is sufficient to send a declaration before its expiry.
    3. declaration of withdrawal from the contract The consumer can send his declaration by e-mail: sklep@scandiland.pl or in another form, in accordance with the Consumer Law.
    4. The Seller immediately confirms to the Consumer by e-mail (provided upon conclusion of the contract and another if provided in the submitted declaration) the receipt of the notification of withdrawal from the contract.
    5. In the event of withdrawal from the contract, the contract is deemed not to have been concluded.
    6. The consumer is obliged to return the object to the seller immediately, at the latest within 14 days from the date on which you withdraw from the contract. To meet the deadline, simply return the item before it expires.
    7. The consumer returns at his expense and at his own risk and peril the objects which are the subject of the contract from which he has withdrawn.
    8. The consumer does not bear the cost of delivery of digital content which is not recorded on a material medium if he has not accepted the performance before the expiry of the withdrawal period or has not been informed of the loss of his right of withdrawal at the time he gave his consent, or if the trader has not provided confirmation in accordance with Article 15(1) and Article 21(1) of consumer law.
    9. The consumer is responsible for the reduction in the value of the product which is the subject of the contract and which results from a use exceeding the framework of what is necessary to determine the nature, the characteristics and the functioning of the object.
    10. The Seller must immediately, at the latest in in within 14 days from the date of receipt of notification of withdrawal from the contract filed by the Consumer will return to the Consumer all payments made by him, including the cost of delivery of the item, and if the Consumer has chosen a other means of delivery than the cheapest ordinary means of delivery offered by the Seller, the Seller shall not reimburse the additional costs to the Consumer in accordance with Article 33 of the Consumer Law.
    11. The Seller reimburses the payment using the same payment method used by the Consumer, unless the Consumer has explicitly accepted another method of payment, which does not entail any costs for him.
    12. Seller may withhold reimbursement of payment received from Consumer until Seller receives the returned item or Consumer provides proof of return, whichever occurs first.
    13. The consumer, according to Article 38 of the Consumer Law, does not have the right to withdraw from the contract:
      1. whose price or remuneration depends on fluctuations in the financial market, over which the seller has no control and which may occur before the withdrawal deadline;
      2. in which the object of the service is  the non-prefabricated object, produced according to the consumer’s specifications or serving to meet his individual needs;
      3. in which the object of the service is a perishable article or an article with a short shelf life;
      4. when the object of the service is an object supplied in a sealed packaging which cannot be returned after having been opened because of the protection of health or for reasons of hygiene, if the packaging has been opened after delivery ;
      5. in which the object of the service consists of objects which, after delivery, due to their nature,
      6. in which the object of the service consists of things which, after their delivery, are, by their nature, inseparably connected with other things;
      7. the object of the supply of which is a sound or visual recording or a computer program supplied in a sealed package if the package has been opened after delivery;
      8. for the supply of digital content which is not recorded on a material medium, if the performance has begun with the express consent of the consumer before the end of the withdrawal period and after the trader has informed the consumer of the loss the right of withdrawal;
      9. for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
  6. Warranty / Complaint
    1. The seller is liable to the consumer under Article 556 of the Civil Code for defects (warranty).
    2. In the case of a contract with the consumer, if the physical defect was noticed before the period of one year from the time of delivery of the things, it is assumed that it existed at the time of the transmission of the danger to the consumer .
    3. If the item sold has a defect, the consumer may
      1. demand the elimination of the defect.
      2. require the replacement of object by another without defect;
      3. Make a statement regarding the request to reduce the price;
      4. make a statement regarding withdrawal from the contract, unless the seller immediately and without undue inconvenience to the consumer replaces the defective product with a defect-free product or eliminates the defect.
    4. The consumer cannot withdraw from the contract if the defect is insignificant.
    5. The seller is obliged to replace the defective product with a product free from defects or to eliminate the defect within a reasonable time without undue inconvenience to the consumer.
    6. The seller may refuse to comply with the consumer’s request if bringing the defective object into conformity with the contract in the manner chosen by the buyer is impossible or if, in comparison with other possible means of bringing the defective object into conformity with the contract , it requires excessive costs.
    7. The consumer who asserts his rights under the guarantee is obliged to deliver the defective object to the address of the complaint.
      Pracownia Stolarska Denis Gajzler
      98 220 Zdunska Wola, Poland
      Czechy 266
    8. it is also important that if defects are found, the product (bed, desk, etc.) is not installed. A folded product whose parts are damaged will not be the subject of a complaint.
    9. Complaints relating to mechanical defects and/or caused during transport will be examined on the basis of the protocol written to the courier (or online within 3 days of delivery) and on the basis of a description and photos sent to sklep @scandiland.pl.
    10. The seller will investigate the complaint and respond to it immediately, within 14 days from the date of the complaint. The customer will be informed how to resolve the complaint in accordance with the data indicated in the complaint.
  7. Account
    The Seller must allow Customers to create an Account on its Online Store.

    To create an Account, Beneficiaries must complete and email a registration form, indicating the Beneficiary’s data, in particular the username and password chosen.

    The contract for the provision of an account is concluded for an indefinite period and is provided free of charge.

    Having an account is not a prerequisite for placing an order and concluding a sales contract between the seller and the buyer.

    The Client may at any time, without giving any reason and free of charge, terminate the contract for the provision of electronic services for the maintenance of an Account. The Seller will delete the account immediately, at the latest within 7 days of receipt of the notification.

  8. Privacy Policy and Personal Data Security
    1. The administrator of the personal data transmitted by the consumers of the Store is the Seller.
    2. The Seller undertakes to protect personal data in accordance with the law of August 29, 1997 on the protection of personal data and the law of July 18, 2002 on electronic services. By providing his personal data when placing an order with the Seller, the Buyer accepts that they will be processed by the Seller in order to execute the order. The buyer can consult, correct, update and delete his personal data at any time.
    3. Detailed rules for the collection, processing and storage of personal data used for the execution of orders by the Store are described in the privacy policy.

SAMPLE WITHDRAWAL FORM

(this form must be completed and returned only if you wish to withdraw from the contract)

Recipient :

I hereby notify my withdrawal from the contract of sale of the following products:

Order number :

Date of conclusion of the contract:

Consumer name:

Consumer’s address:

Date :

Signature :